LegalContact & Legal Notices
Contact & Legal Notices
1. Operator
| Field | Value |
|---|---|
| Legal entity | Nativity Ltd |
| Trading as | Optimal, Optimal Being |
| Company number | 17457413 |
| Registered address | 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF |
| Incorporation jurisdiction | England and Wales, United Kingdom |
| Primary domain | beingoptimal.org |
| Public site | https://beingoptimal.org |
2. Contact Channels
| Purpose | Contact |
|---|---|
| General product support | [email protected] |
| Legal notices and formal correspondence | [email protected] |
| Privacy and data-subject or consumer rights | [email protected] |
| Security vulnerability reports | [email protected] |
| Law-enforcement and government data requests | [email protected] |
| DMCA and copyright notices | [email protected] |
| Accessibility feedback | [email protected] |
| APAC privacy contact | [email protected] |
3. Data Protection Officer & Representatives
| Role | Contact |
|---|---|
| Data Protection Officer or privacy lead | [email protected] |
| EU Article 27 representative | [email protected] |
| UK representative | Not required (Nativity Ltd is established in the UK) |
You may always send privacy inquiries to [email protected]. Where a representative is appointed, you may also contact [email protected].
4. Legal Notice
Formal legal notices to Optimal (including notices under contract or statute, and court process where email is permitted) should be sent both:
- By email to [email protected]; and
- By post to:
Nativity Ltd Attn: Legal 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Deemed Receipt
| Method | Deemed received |
|---|---|
| Email to [email protected] | On the business day we receive it, or the next business day if it arrives outside ordinary business hours |
| Registered mail or reputable courier to 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF | Five business days after sending, or earlier if actual receipt is shown |
| Personal service | Upon delivery to an authorized agent at the registered office |
Service in litigation may be governed by the court rules of the relevant jurisdiction and by the laws of England and Wales / the courts of England and Wales. Nothing here waives mandatory consumer rights in EU/EEA, UK, Australia, Singapore, Hong Kong, and other regions with non-waivable consumer protections.
5. Other Channels
Law enforcement. Government and law-enforcement requests for user data are described in the Law Enforcement Guidelines. Primary channel: [email protected].
Privacy rights. Access, deletion, portability, and other individual rights are described in the Data Subject Request Procedure. Primary channel: [email protected].
Security reports. See the Vulnerability Disclosure Policy. Primary channel: [email protected]. Machine-readable contact: https://beingoptimal.org/.well-known/security.txt.
Copyright. [email protected]. See the Copyright and DMCA Policy.
Accessibility. [email protected]. See the Accessibility Statement.
6. Complaints
For product or account issues, contact [email protected] first. If the issue is unresolved after a reasonable period (we aim for 15 business days), escalate to [email protected] for non-privacy legal issues or [email protected] for privacy issues.
You may also lodge a privacy complaint with a supervisory authority as described in the Privacy Policy.
7. Abuse, Takedown & Emergencies
Report Acceptable Use violations, harassment, illegal content, or urgent safety issues to [email protected] or [email protected] with URLs or screenshots, account identifiers if known, and a description of the issue and time (UTC). Community-specific conduct is covered by the Community Guidelines.
Medical emergencies: contact local emergency services. Optimal is not emergency care. See the Medical Disclaimer.
8. Public Legal Pages
| Document | URL |
|---|---|
| Legal hub | https://beingoptimal.org/legal |
| Terms of Service | https://beingoptimal.org/legal/terms |
| Privacy Policy | https://beingoptimal.org/legal/privacy |
| Cookie Policy | https://beingoptimal.org/legal/cookies |
| Medical Disclaimer | https://beingoptimal.org/legal/medical-disclaimer |
| Sub-processors | https://beingoptimal.org/legal/subprocessors |
| Data requests | https://beingoptimal.org/legal/data-requests |
| Security | https://beingoptimal.org/legal/security |
| Vulnerability disclosure | https://beingoptimal.org/legal/vulnerability-disclosure |
| Law enforcement | https://beingoptimal.org/legal/law-enforcement |
| Accessibility | https://beingoptimal.org/legal/accessibility |
| Contact and legal notice | https://beingoptimal.org/legal/contact |
9. Related domains
| Surface | URL |
|---|---|
| App | https://beingoptimal.org |
| Help Center | https://help.beingoptimal.org |
| Community | https://community.beingoptimal.org |
| Assets | https://assets.beingoptimal.org |
See also: Privacy Policy, Terms of Service, Law Enforcement Guidelines, Data Subject Request Procedure, Vulnerability Disclosure Policy, Accessibility Statement, and Copyright and DMCA Policy.