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Legal / Accessibility Statement

Accessibility Statement

Version 5.0.0 · Effective 2026-10-18 · Operator Nativity Ltd

At a glance

  • We aim for WCAG 2.1 Level AA on core Optimal experiences: public pages, Help, account flows, the signed-in planner, and legal pages.
  • We do not claim a third-party accessibility audit certificate.
  • We use structured headings, keyboard access, contrast, labels, and reduced motion where those measures are implemented.
  • Some dense planner views, charts, editors, AI chat, community, and Authentication Provider screens may still create barriers.
  • Tell us what blocks you at [email protected]. We aim to acknowledge reports within 10 business days.
  • This statement does not limit your rights under the ADA, the European Accessibility Act, or the Equality Act 2010.

The full terms below control.

Contents

  1. 1. Commitment
  2. 2. Conformance
  3. 3. Measures
  4. 4. Limitations
  5. 5. Feedback & Alternative Formats
  6. 6. Rights

1. Commitment

Optimal provides a pregnancy-nutrition planning product. People should be able to plan meals, learn, and manage their accounts regardless of disability, assistive technology, or temporary impairment.

We work to improve the accessibility of public marketing and Learning Center pages, Help Center content, account and authentication flows, the signed-in nutrition planner, and legal and policy pages.


2. Conformance

Our target is WCAG 2.1 Level AA (Web Content Accessibility Guidelines). We consider WCAG 2.2 guidance where practical as we iterate.

Status: Partial conformance, with ongoing improvement. We have not published a third-party WCAG audit certificate for the full product. Individual screens may meet AA while others do not.

We update this statement when the product changes materially.


3. Measures

Where implemented, we:

  • Structure pages with headings, landmarks, and labels;
  • Make primary interactive controls reachable by keyboard, with visible focus;
  • Aim for readable color contrast in our design tokens, including dark theme on some surfaces;
  • Distinguish decorative from informative images on editorial content;
  • Respect reduced-motion preferences;
  • Provide text-visible errors on first-party forms.

4. Limitations

These areas may create barriers today. The list is not exhaustive.

  • Dense planner. Complex grids, meal editors, and multi-panel layouts can be difficult with a screen reader or a small viewport.
  • Charts. Visual scores and nutrient charts may lack full text equivalents or automatic spoken updates. Numeric summaries in the interface are the more complete reading.
  • Some editors. A few interactions are pointer-first. Keyboard alternatives exist in places. Please report gaps.
  • AI chat. Streaming replies can be awkward for some assistive technologies. Message history remains in the page.
  • Community. The community is hosted by a provider, so accessibility there follows that platform's capabilities. Report forum issues to us and we will escalate where we can.
  • Sign-in screens. Authentication Provider-hosted screens are outside our full design control.
  • Language. The product is English-primary. Limited localization can add cognitive load for people who do not read English fluently.
  • Exports. Downloadable files may not be fully tagged accessible documents. Ask us for an alternative format.

Absence of an item from this list does not mean full conformance.

Core experiences should remain usable at increased zoom or text size. Dense tables may require horizontal scrolling.


5. Feedback & Alternative Formats

If you encounter an accessibility barrier:

  1. Email [email protected] (or [email protected] if that address is easier).
  2. Include the page URL or screen name, what you were trying to do, your assistive technology, browser, and operating system if known, and a short description of the barrier.

We aim to acknowledge your report within 10 business days and to provide a timeline or workaround where we can.

On request, we will make reasonable efforts to provide information in an alternative format (for example, clearer HTML or structured export assistance) via [email protected] or [email protected].


6. Rights

This statement does not limit rights you may have under disability and equality laws, including the Americans with Disabilities Act (ADA) in the United States, the European Accessibility Act and national implementations in the EU, and the Equality Act 2010 in the United Kingdom.

Path Contact
Product accessibility feedback [email protected]
Legal or regulatory accessibility inquiry [email protected]
Privacy-related access needs [email protected]

See also: Contact and Legal Notices, Terms of Service, Privacy Policy, and Medical Disclaimer.

Content hash: 9ef0a700707c… · Built 2026-10-18

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Optimal Being is operated by Nativity Ltd, trading as Optimal. Registered in England and Wales, company no. 17457413. Registered office: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.